{"id":500,"date":"2008-07-26T06:30:00","date_gmt":"2008-07-26T13:30:00","guid":{"rendered":"http:\/\/paulgillin.com\/2008\/07\/daily-reading-07262008.html"},"modified":"2008-07-26T06:30:00","modified_gmt":"2008-07-26T13:30:00","slug":"daily-reading-07262008","status":"publish","type":"post","link":"https:\/\/gillin.com\/blog\/2008\/07\/daily-reading-07262008\/","title":{"rendered":"Daily Reading 07\/26\/2008"},"content":{"rendered":"<ul class='diigo-linkroll'>\n<li>\n<p class='diigo-link'><a href=\"https:\/\/www.nytimes.com\/2008\/07\/25\/technology\/25comcast.html?_r=2&#038;nl=tech&#038;emc=tech&#038;oref=slogin&#038;oref=slogin\">Complaining Bloggers Have a Cable Company\u2019s Ear<\/a><\/p>\n<p class='diigo-description'>Comcast, which owns one of the worst reputations of any US company, is finally listening. The cable firm has deployed a team of people to listen in on and respond to customer complaints at a speed that is almost creepily fast. Customers are noticing and the tide of negativity is turning.<\/p>\n<p class='diigo-tags'>tags: <a href='https:\/\/www.diigo.com\/user\/pgillin\/daily_reading'>daily_reading<\/a>, <a href='https:\/\/www.diigo.com\/user\/pgillin\/twitter'>twitter<\/a><\/p>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Complaining Bloggers Have a Cable Company\u2019s Ear Comcast, which owns one of the worst reputations of any US company, is finally listening. The cable firm has deployed a team of people to listen in on and respond to customer complaints &hellip; <a href=\"https:\/\/gillin.com\/blog\/2008\/07\/daily-reading-07262008\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"spay_email":""},"categories":[1],"tags":[],"jetpack_featured_media_url":"","jetpack_shortlink":"https:\/\/wp.me\/pTy95-84","_links":{"self":[{"href":"https:\/\/gillin.com\/blog\/wp-json\/wp\/v2\/posts\/500"}],"collection":[{"href":"https:\/\/gillin.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/gillin.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/gillin.com\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/gillin.com\/blog\/wp-json\/wp\/v2\/comments?post=500"}],"version-history":[{"count":0,"href":"https:\/\/gillin.com\/blog\/wp-json\/wp\/v2\/posts\/500\/revisions"}],"wp:attachment":[{"href":"https:\/\/gillin.com\/blog\/wp-json\/wp\/v2\/media?parent=500"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/gillin.com\/blog\/wp-json\/wp\/v2\/categories?post=500"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/gillin.com\/blog\/wp-json\/wp\/v2\/tags?post=500"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}