Speaking at New Communications Forum

I’ll be keynoting the journalism track at the New Communications Forum in Las Vegas March 7-9. The topic is a favorite of mine: How Web 2.0 is revolutionizing mainstream media. I’ll look at the profound impact of blogs on newsgathering and in particular how “blog swarms” can turn one person’s experience into a global news phenomenon almost overnight.

There’s lot of other good stuff to check out, too: 28 interactive sessions in four conference tracks focusing on corporate communications, PR, marketing and advertising, new media and journalism. It’s also just a good thing to support the Society for New Communications Research, a non-profit that’s doing important primary research in new media.

Go to the conference website to register and use discount code 612SHN to catch a $200 break on the registration fee.

How to avoid open-source losers

InformationWeek’s Charles Babcock, who’s hands-down the best IT reporter in the industry press, has an outstanding cover package on open source this week. He writes about something that open-source aficianados don’t like to discuss: the fact that the majority of open-source projects go nowhere, whether because of lack of user interest, developer distraction or competition from more successful alternatives.

This is a big issue for IT organizations, of course. Bet a big project on the wrong horse and you can end up wasting a ton of time and money. There are winners and losers in the commercial software world, of course, but that business has the benefit of an active media and analyst community that keeps tabs on the players. There is no such monitor in open source, although Babcock notes some fledgling projects such as FLOSSmole that are trying to provide that service. Basically, everyone’s on his or her own and you take your best guess at whether the software you’re adopting will be around in five years.

The piece opens with a great anecdote about an open-source project that foundered because of a legal dispute involving the company that was trying to commercialize it. Babcock goes on to relay a lot of solid advice on how to avoid mistakes. This is an innovative take on an important market issue that I haven’t seen covered before.

Maybe we're not yet ready for digital democracy

I’ve always been a big believer in digital democracy, but companies like Diebold make me wonder if we’re really grown up enough to handle it.

Princeton professor and info security legend Edward Felton has been a thorn in Diebold’s side. Last fall, he and two graduate students demonstrated how they could easily introduce vote-altering viruses into Diebold’s electronic voting machine. Diebold responded by adding a hinged, locked door over the memory card reader. Diebold was so proud of the solution that it boasted about it on its website.

In a wonderful post from last week, Felton’s graduate assistant, Alex Haldeman, describes how he was able to deduce from photos on Diebold’s site the type of key and ridge configuration needed to unlock the door. He made three keys to look like the ones in the Diebold photograph and, amazingly, two of them worked. So Diebold’s clever solution was undone by its own promotion. All Diebold machines use the same lock, by the way. It’s one used in hotel mini-bars and apparently pretty easy to pick.

Advertising free-fall at the L.A. Times

The L.A. Times, in what is perhaps a precursor to the problems brewing at other newspapers, has announced a strategy to revamp its editorial profile to lead with online reporting. When you look at the numbers, though, you have to wonder if it’s too little, too late:

MediaPost quoting Editor James O’Shea: “‘In 2004, automotive print advertising at the Los Angeles Times totaled $102 million. And what will it be this year? $55 million.’ While the company made up some of the difference in Web ads, O’Shea said the paper was losing more in print ads than it was recouping online.”

Omigod! The paper lost 46% of its automotive advertising in a single year? How can you change your business model fast enough to make up for that??

My holiday open-source odyssey

I typically spend some time during the down week following Christmas each year to indulge my inner geek and learn some new technology. I have no programming background apart from an eight-week college tutorial in BASIC, so it’s always an adventure. I learn by diving in and doing.

This year I focused on learning Mambo, an open-source content management system, and Samba, the widely respected file-sharing utility. I found both packages impressive in their power and scope but frustratingly difficult to learn and use. I think this accessibility issue continues to be open source’s weak point because the audience of SMB and home users who are the best candidates for low-cost open-source solutions are too inclined to just throw up their hands and walk away rather than deal with all the complexity.

A good example is Samba. My goal this holiday was to set up a simple Linux-based file server to host my business documents. Only two people needed to access the server and both needed universal read/write permission, since we frequently alter each other’s files. A directory created by one user needed to inherit the open permissions of its parent.

In Windows, the process of setting up a share like this takes about 30 seconds. In Samba on Linux, it took me the better part of two weeks, involved two complete re-installs of the operating system and probably a dozen hours of tinkering. I think it works now, but I’m still not 100% sure.

The Linux portion was a snap. Ubuntu Linux is a fantastic distribution. It installed easily and includes a nice suite of office applications and utilities. This distro has totally changed my thinking about desktop Linux. However, you can’t host a Windows directory on Linux. Samba is a great technology that runs on just about every operating system ever invented and allows file exchange with Windows.

The problem for me was that Samba takes a much more disciplined approach to security than Windows. It’s as if the developers couldn’t comprehend why anyone would ever want two users to have unfettered access to the same directory. I found a widely cited tutorial online by a blogger who set up a Samba/Ubuntu file server for $80. His instructions worked great until I got to the PhP administration section, at which time the console either didn’t launch or wouldn’t let me in. I got the share to work, but the permissions were still locked down.

Then I found this tutorial by none other than John Terpstra, the inventor of Samba, detailing how to set up a simple anonymous read/write share. Eureka! This tutorial eventually solved my problem, but it was no simple task.

Setup involved typing in a lot of Linux commands, editing Samba configuration files and setting up each PC that needed to access the directory. One problem is that different Linux distros use slightly different commands. Terpstra was using SUSE Linux and I was on Ubuntu. A couple of the commands in the tutorial simply elicited error messages from Ubuntu. Also, a command to create multiple directories bombed in Ubuntu, which wouldn’t give the needed permissions. At one point, Ubuntu refused to let me modify the critical smb.conf file. That required me to dive down another hole looking for a command that would bypass that restriction.

It seemed that in each case, I would get three-quarters of the way through the tutorial and then something would fail. Because I’m not good enough to undo my mistakes, I had to reinstall Ubuntu twice to clean up the mess.

The happy ending is that I now have an 833MHz Compaq Deskpro with a 320GB hard disk happily purring away and quickly serving files over the network. The whole setup cost about $250. Ubuntu’s reliability has been fantastic and Samba is impressive in its power and the range of options it provides.

Still, I was frustrated by the hours of work that it took to get there. My techie readers will say that I’m a fool for not learning more about Samba before starting the project. They’re right, but I suspect most advanced amateurs like me prefer to just start tinkering. In any case, I found the Samba documentation to be dauntingly complex. The online tutorials were much easier to navigate.

Windows still holds the edge when it comes to ease-of-use. This is the Achilles heel of most open source programs that I’ve used. I think open source programmers have a hard time giving up flexibility for the sake of usability. Microsoft got comfortable with that tradeoff many years ago and that’s why it’s so popular with small businesses.

Next, I’ll talk about my Mambo odyssey, which was fulfilling and frustrating for a whole different set of reasons.

New Influencers site is live

The New Influencers promotional/informational website is up and running. Well, maybe not so much running as toddling, since there’s a lot of work still to be done. I’ll eventually have links to ever blogger/podcaster who was interviewed or mentioned in the book, along with what I’m calling “online footnotes.” Those are commented links to important and interesting information from the book.

It’s a work-in-progress, so I’d be pleased to hear your comments and suggestions.

Time's Person of the Year choice is on the money

The best line I’ve read about Time magazine’s choice of all of us as the Person of the Year comes from Pop Sugar:

Who are these people? Seriously, who actually sits down after a long day at work and says, I’m not going to watch Lost tonight. I’m going to turn on my computer and make a movie starring my pet iguana? I’m going to mash up 50 Cent’s vocals with Queen’s instrumentals? I’m going to blog about my state of mind or the state of the nation or the steak-frites at the new bistro down the street? Who has that time and that energy and that passion?

Fortunately, a very large number of people do, and that’s why Time‘s recognition is apropos. New media has given millions of people a voice to share that energy and passion with others. Maybe not a lot of others, but even if only a few people listen to what they say, that’s enough.

Critics are trashing Time‘s choice as a wimp cop-out, a pander to advertisers. I think it’s a master stroke. What other story was this big this year? The quagmire in Iraq? The Democrats’ victory in the election? The earthquake in Hawaii? Fifty years from now, no one will remember these things, but 50 years from now the world will be a very different place because of what happened on YouTube, MySpace and thousands of other online meeting places that barely existed a year ago.

It was 25 years ago that Time named the personal computer Machine of the Year. That was a pretty prophetic choice. This is no less visionary.

In a recent Tech Nation interview, author Steven Levy told host Moira Gunn that he was fortunate to be covering the Internet because it’s the biggest story of our generation. I think he made a good point. The global revolution in information discovery and dissemination will change our future fundamentally. It will touch every institution in our society. And now each of us can play a part in it. What bigger story is there than that?