How StumbleUpon Makes Sharing Easy and Fun

From my weekly newsletter. Subscribe by filling in the box to the right.

According to my e-mail service provider’s reports, a lot of subscribers to my newsletter skip my opening essay each week and going directly to a little item called “Just for Fun” that I include in every newsletter. Just For Fun is a link to a funny, offbeat or just plain bizarre item that I find on the Web.

It may look like I spend hours each week looking for source material, but my real secret is StumbleUpon, which is a popular example of the new breed of social bookmarking sites.
Social bookmarking is one of the hottest group activities on the Internet, and it’s capable of driving enormous amounts of traffic if your site is lucky enough to be selected. Over the next couple of issues of my newsletter, I’ll look at some of the more popular bookmarking sites and explain how they work. Although I caution against relying on raw traffic stats as an indicator of success, I recommend you make social bookmarking a staple of your promotion efforts.

Bookmarks have been around since the early stays of the Internet, having been included in the earliest browsers. Bookmarks are an easy way to keep track of information you’ve seen and want to return to, but as a standalone tool, they’re not very interesting.

Where they do get interesting is when you share your bookmarks with others. As I pointed out in an earlier newsletter, social bookmarking is kind of a human-powered search engine. As more and more people bookmark and comment upon the same content, a richer description of the content emerges. Also, web pages with a lot of votes can rise up the popularity stack, making them more prominent and more useful to interested people. Social bookmarking sites aren’t nearly as exhaustive as search engine indexes, but every single entry has been vetted by a person.

StumbleUpon is one of my favorite examples of this genre. Once you become a member, you can install the StumbleUpon toolbar and immediately begin flagging interesting sites. Your selections and descriptions go into a common area where others can see what you chose and why. As others vote for the same sites, those selections rise in the StumbleUpon hierarchy.As a user, you can subscribe to stumbled sites by category. When you click the “Stumble!” button in the toolbar, you automatically go to a random site that has been selected by other members. Sites that have been favorably reviewed more often are more likely to turn up in your random “stumblings.”

It’s perfectly OK to stumble upon your own site. This isn’t gaming the system, because your selection only becomes important if other people vote for you as well. If nobody else finds your page interesting, nothing much will happen, but if you attract enough interest you can draw an astonishing amount of traffic.

I found this out myself recently when I stumbled upon an entry in a blog I maintain called Newspaper Death Watch. Apparently some other people liked my selection. That blog, which normally gets about 100 visitors a day, received more than 1,200 visitors in one day, nearly all of them from StumbleUpon.

Not surprisingly, most of those visitors came and left in just a few seconds. But a few of them did stick around and the site’s average traffic levels increased about 20% after that one incident. This was hardly a make-or-break event, but it’s one indication of how social bookmarking can quickly generate a lot of visibility for your website.

Daily reading 03/24/2008

Dove Onslaught Exposed

tags: social_media_useful

This video, which is cited in John Conroy’s iMediaConnection piece, shows the risks of viral video campaign. The producer points out that the same company that brought you the Dove Evolution campaign promoting girls’ self-esteem also produces the sexist campaign for Axe deodorant. You just can’t get away with being a giant corporate conglomerate these days!

Online social networks | Everywhere and nowhere

tags: social_media_useful

The Economist looks at the user-hostile limitations of today’s social networks and concludes that they can’t survive in this form. Having to log on to each service separately and being unable to communicate across them is an unnatural act. The article draws a parallel between Facebook/MySpace/Twitter and Compuserve/Prodigy/AOL. Ultimately, the “walled garden” model fails.

    Keep viral video from coming back to haunt you

    tags: social_media_useful

    Viral campaigns can blow up in unexpected ways. In this example-packed opinion piece, John Conroy talks about how easy it is for companies to become vulnerabile to charges of insincerity and hypocrisy if they don’t consider all dimensions of their public perception before embarking on a viral campaign.

    Daily reading 03/23/2008

    Shot heard ’round the auto world

    tags: advertising, social_media_useful

    General Motors will shift half its $3 billion annual advertising budget to digital and one-to-one channels during the next three years. That’s a huge jump from the $197 million it spent online last year. Other auto makers are likely to follow. Hyundai has said it plans to double its online spending. More ominous for traditional media is that a GM executive recently told Ad Age that told Ad Age that the company will try to persuade its regional dealer ad groups to shift their dollars to digital advertising and away from spot TV.

    The Experts vs. the Amateurs: A Tug of War over the Future of Media – Knowledge@Wharton

    tags: social_media_useful

    What’s the difference between user-generated and professional content? It’s becoming harder and harder to tell as bloggers become more professional and some professional publishers put out amateurish bloggers. Experts agree that the business models that have long supported traditional media are decaying, but there is no consensus on what will replace them. In the meantimg, the user-generated content phenomenon is booming, putting more pressure than ever on readers to apply their own filters.

    Companies Court Convenience-Food Blogs

    tags: social_media_useful

    Even though food bloggers don’t get huge traffic, food makers are discovering that their influence can help make or break a new product. Many are reacing out to bloggers as a standard part of their new product evaluation programs.

    The Future Will Be Twittered

    From my weekly newsletter. Subscribe by filling in the box to the right.

    The annual South by Southwest (SXSW) Conference in Austin, Texas is a showcase for geeks and their new toys, but the event held earlier this month broke new ground in another way. Anyone who runs corporate events or works in a time-dependent business should be fascinated — and maybe a little scared — by what transpired there.

    The highlight was the keynote interview with Facebook CEO Mark Zuckerberg by BusinessWeek’s Sarah Lacy. Evidently, a lot of people in the audience didn’t much care for Lacy’s rather interruptive questioning style or her cozy familiarity with the subject. They were also put off by her failure to involve the audience more directly in the line of questioning.

    So they started Twitteringabout it. And as the interview went on, the comments passed between attendees took on a life of their own. By the 50-minute mark, the emboldened audience was actively heckling the moderator. Lacy was a bit flustered, but she finished the interview. When she walked out of the auditorium a short time later, bloggers armed with a video cameras were there to record her reaction to the audience’s behavior. Here’s a video of the entire interview, annotated with audience tweets.

    Sarah Lacy is a professional, and she will be just fine. She posted a response on her BusinessWeek blog and noted that the incident was actually good for pre-sales of her forthcoming book. What struck me about this incident is how it portends change in the speed of customer feedback.

    The Feedback Conundrum
    Veteran conference organizers know that getting audience feedback is like pulling teeth. They’re lucky if 20% of the attendees at an event even fill out evaluation forms, and it can take months to tabulate those results. Events are intimidating to audience members; they don’t control the microphone and they can’t communicate with each other very well. Services like Twitter change that equation.

    The reason events at SXSW unfolded as they did is because audience members were able to communicate with each other. That’s the scary part. No speaker likes to think of a scenario in which his or her performance is judged in real-time, although I can certainly think of times when I wished I could pull a speaker off the stage.

    The potential upside of this trend, however, is enormous. Imagine if you could stage an event — whether a conference, media campaign, product demo or something else — and get real-time feedback from the people watching. Or what if you could tie promotions to timely responses: “Text this number now in order to receive a 20% discount.” The technology to enable this interaction is here right now. I’m sure I’m only scratching the surface of the possibilities. Twittervision, Tweet Scan to tap into these conversations or to initiate new conversations themselves. All it takes is familiarity and imagination. An excellent list of third-party Twitter applications is available at the Twitter Fan Wiki.

    Daily reading 03/20/2008

    Eric Schmidt Thinks Microhoo Could “Break the Internet”

    tags: social_media_useful

    In this Conde Nast interview, The Google CEO also explains why it’s unlikely Google would buy The New York Times, how it manages to hire 100 people a week and why he’s concerned about the mobile market.

    Online Advertisers To Spend Through Turbulence

    tags: social_media_useful

    As bad as the dot-com bust was, the industry that emerged from it was a more potent advertising force. The same effect could happen in this recession. EMarketer sees online ad spending continuing to grow as the economy slows, with online video leading the way.

    The Social Shopping Craze

    tags: social_media_useful, social_shopping

    One of the hottest new categories of social media is social shopping, a peer-to-peer experience in which buyers exchange information about their favorite products and brands. This piece looks at why social shopping is so popular and what the big sites are doing to monetize their traffic.

    Social Network Users Becoming More Affluent  Annotated

    tags: social_media_useful

    The rate of affluent US Internet user participation in online social networks increased dramatically to 60% in January 2008, from 27% in January 2007, according to The Luxury Institute’s latest WealthSurvey “The Wealthy and Web 2.0.”

    The rate of affluent US Internet user participation in online social networks increased dramatically to 60% in January 2008, from 27% in January 2007, according to The Luxury Institute‘s latest WealthSurvey “The Wealthy and Web 2.0.”

      Further Evidence That Crime Really Does Pay

      tags: social_media_useful

      The owner of Georgi vodka said he is in talks to put the derriere of former New York Gov. Eliot Spitzer’s call girl on the backside of every bus in New York.

      Draft Chapters of My New Book Now Available

      It wouldn’t be fitting to attempt to write a book about social media without seeking feedback from readers, so I’ve started posting the draft chapters from my forthcoming book, Secrets of Social Media Marketing, online for your review and comment. The introduction and first four chapters are available at www.ssmmbook.com and I would be pleased to have your input! The entire book – consisting of 10 to 11 chapters and about a half-dozen “vignettes,” will be posted during the next three weeks.

      I posted drafts of my first book as blog entries, but this time I’ve selected a wiki from Wetpaint.com. With the wiki approach, you can actually edit the text and make changes as you see fit. I’ll consider all contributions for inclusion in the final manuscript, which is due to the publisher on May 1. If you care to make significant contributions, you’ll be credited with a byline or credit line.

      The blog approach worked wonders with New Influencers. While I didn’t get a lot of changes, I got plenty of positive feedback that gave me encouragement to forge ahead. Please be brutally honest in your edits. This book will work best if it reflects the wisdom of all of you, which most certainly dwarfs my own.

      Daily reading 03/18/2008

      Why direct marketing and social media don’t click

      tags: social_media_useful

      A post on Emerson Direct’s blog suggests that direct marketers are too focused on short-term results to realize the true benefits of social media marketing, which are improved customer relationships. The article suggests that direct marketers should be looking to YouTube to accomplish virally what their direct mail campaigns attempt to accomplish. You can get quick response and a multiplier effect as interested people forward links to interesting content to their friends.

      The New Influencers is in The Wall Street Journal – Again!

      Last July, The Wall Street Journal published a positive review of my book, The New Influencers. That was good, but I didn’t expect a second mention! Today, the Journal’s small business section has an interview with Scott Monty, whose Social Media Marketing Blog is one of the livelier and more readable efforts of its kind. Scott recommends New Influencers in addition to a couple of other books and several excellent blogs.

      Daily reading 03/15/2008

      Is MySpace Good for Society?

      A New York Times columnist asks six thought leaders a simple question: “Has social networking technology made us better or worse off as a society?” Their consensus: both.

      Comparing Six Ways to Identify Top Blogs in Any Niche
      ReadWriteWeb has a useful review of free tools that help you search the blogosphere and assess the influence of the bloggers you find.

      Elliot Spitzer’s call girl has a MySpace page

      The Inconvenient Truth About Social Media Marketing
      Aaron wall offers a succinct and persuasive argument against link-baiting. We need more of this rational thinking. Link-baiting is a waste of time.

      Corporate Blogging – How the Pros Do It
      Scott Monty provides thorough coverage of an SXSW panel on corporate blogging. Includes some nice nuggets, such as Dell’s customer relations philosophy: “they’ve empowered every employee to apologize.”

      Jeff Jarvis tells why you should reach out to the customers who say they hate you

      What happens when 207 people freeze simultaneously for five minutes in Grand Central Station? Watch this…