Understanding and communicating social media’s value to the organization
My core Social Media Crash Course provides a comprehensive introduction to social media, an overview of technologies and tools, numerous examples of business successes and failures and an overview of standards, norms and behavioral principles for social networks. Topics include:
Training can be provided on a half-day or full-day basis and courses are customized to your needs. Optimal class sizes are 10 to 15 participants, but larger groups can be accommodated with advance notice.
Using Social Networks for Business – Focusing on Facebook, Twitter and LinkedIn, this hands-on session provides a tutorial on the many ways to apply these applications for business benefit. Participants learn the major features of each service, apply the powerful concept of “friending,” learn how best to manage personal profiles and groups and analyze the best practices of innovative business social networks.
Intensive Blogger Training – This course introduces prospective bloggers to the culture of the blogosphere and helps them prepare for the task of expressing themselves online. It includes advice on finding voice, identifying audience, blog promotion, reciprocal links, raising visibility through direct outreach, search engine optimization for blogs and tactics for driving traffic.
Hands On: Identifying Influencers – The Social Media Crash Course touches upon the basics of finding influencers online. In this course, we go in-depth to look at alternative search techniques using tags, social bookmarking sites, blogrolls and user-generated indexes to identify advanced sources of influence. This requires Internet access for all participants and the course is tuned to specific clients and topics that are relevant to the audience.
Advanced Blogging Techniques – The Social Media Crash Course covers the seven different types of company blogs. In this two-hour course, we explore the merits of different approaches to blogging, tactics for generating awareness and traffic, creating a unique voice and tips and techniques for packaging information for maximum impact. This course is all about editorial content, from topic selection to awareness-raising tactics.
Search Optimization – Every person inside your company or associated with your company should be publishing with an eye toward search optimization. This discipline goes way beyond keywords and tagging. Writing for search involves optimizing your approach, packaging, topic selection, visuals, syndication and other factors to associate your brand with the terms your customers use.
Twitter for Business – It’s the hottest new social networking tool but also a dense and confusing mess to the uninitiated. We look at the dynamics of Twitter relationships, who should “tweet” for your company, how to choose topics, following and being followed, how to express yourself in 140 characters and the low-hanging fruit of business value.
I have also taught custom programs in the following areas and am happy to design a course to fit your needs.
Presentation to Inc. Magazine small business seminar
10 Secrets of Social Media Marketing