More Tips for Unblocking the Idea Jam
November 30, 2009 by admin
Filed under Newsletter
This is the second installment in a multi-part series on how to write killer content for your blog. It continues the thread I began last week on how to come up with ideas for topics.
Defy conventional wisdom. This is an old newspaper columnist trick, but it works well. Think of a topic that most people agree upon and argue the exact opposite point of view. For example, try to build a case for why social networks are a passing fad or the New York Jets are the team to beat in the NFL this year (okay, that last one’s a stretch). You have to think creatively to argue your point, and the result may be more satire than opinion, but just let the idea take you where it wants to go. Going against conventional wisdom is one of the best ways to fuel creativity.
Get Angry. The best writing is driven by emotion. Think about something you’ve heard or seen recently that really made you mad. Are there lessons you can share? Or can you abstract the issue into a more general commentary ? Maybe you got cut off by a driver talking on a cell phone. That could lead to a bigger essay on distraction. Let your passion guide you, but be careful not to push the “publish” button till you’ve calmed down.
Aggregate other opinions. Go to a news/blog aggregation site like Alltop.com and browse a category that interests you. Find a topic that several people are commenting upon, summarize their comments and add your own. For an extra twist, try the tactic mentioned in the first item above and arguing the opposite case.
Tell a story. It’s the most powerful form of human communication. Reach back to an experience that was meaningful to you and start writing it down. What did you learn from that experience? How can those lessons help others?
Revisit. The simple act of scrolling through your past blog entries can yield ideas about new topics or new angles on old topics. If your predictions were wrong, tell why. If they were right, build on them.
Conduct a small research project. Two of my most well-received blog entries of the last year were quick experiments, each of which took less than an hour to conduct:
- Last year, I visited 15 corporate blogs shortly after the financial meltdown and looked at what they were saying about the economy. The lack of attention to this hugely important story was stunning. It made me angry, and that’s a good formula for writing.
- Last month I picked a stream of 100 tweets at random and analyzed them for content and value. The results surprised me and my essay generated quite a few tweets from others.
Make a list. This is the most popular organizational tools in the blogosphere. Pick a topic about which you have some expertise and offer quick hits of advice. For example: “10 Ways to Research a Company on the Web,” or “Seven software utilities I couldn’t live without.” Or you can skip the numbers and just organize your thoughts in modules, like I’m doing here. I get tired of all the numbered lists after a while, but I have to admit, readers love ‘em.
Predict. Predictions are hugely popular at the end of the year, but you can make them any time. To add variety, limit your time frame or endpoint. Neville Hobson and Shel Holtz did this effectively with the 500th edition of their “For Immediate Release” podcast by asking their listeners to predict what topics the two will be discussing during their next 500 shows. Pick a topic, make a prediction and argue your case. Then revisit later and write about how you did.
Recommend. Are there blogs, discussion forums, podcasts or how-to websites that you love? Write them down, tell what you like about each and share them with your readers.
Explore everyday things. This is an offbeat approach, but it’s a great way to satisfy your curiosity while delving into little-known corners of the Web. Pick a topic about which you know very little and research it. For example, learn why golf balls have dimples or find the origin of the phrase “the whole 9 yards.” This work may have limited relevance to your business, but it’ll probably yield a fascinating tidbit of information and help you learn new ways to find things online.
Serialize. Take any of the ideas above and publish it as short thematic entries. Few people read long articles anymore, anyway, so break out those ideas and sprinkle them around. Just be sure to tag and categorize them appropriately so you can reassemble later.
I could go on. There are dozens of other ways to generate ideas. But let’s hear from you. Comment below on some tactics that you use to unblock those creative juices.
All About Social Media ROI
I’ve devoted quite a bit of time recently to researching the topic of social media ROI, which is probably one of the hottest issues in marketing today. I developed a new 90-minute slide presentation on this subject, which can be expanded to a half-day workshop if you’re interested. Bottom-line: not only can you measure ROI, but you can unearth some fantastic insights about your prospects and customers in the process. View and download my slide presentation here. I also borrowed liberally from two other experts on the topic: Katie Paine and Olivier Blanchard. I recommend following them both.
Tip of the Week: Google’s Similar Pages
Here’s a Google treasure that will save you loads of time, particularly when researching products. One little noticed feature of Google search results is the “Similar” link that appears at the end of the result summary. Click on this link and you kick off a rather sophisticated Google search that looks for pages that have the same characteristics as the search result you chose.
Here’s an example. Suppose you’re interested in conversation monitoring tools. Within the top 10 results you’ll find Radian6, a popular (and very good) product in that category. Click on the “similar” link and you get search results that list dozens of other conversation monitoring tools. The results are more focused than those you would get from a standard search query because Google can infer from the document that you’re probably looking for a technology vendor. Try this next time you’re researching options in a market.
Just For Fun: Old Computer Ads
If you think the idea of using sex to sell technology originated with GoDaddy.com, then you should check out this collection of old computer ads assembled by CIO magazine. The journal, which is put out by venerable publisher International Data Group, dug back into the archives of sister publications like Computerworld and InfoWorld to find some of the funniest ads from the early days of the industry. In addition to the classic bits-and-babes promotion like the one shown at right, they include standouts like Bill Gates’ endorsement of RadioShack computers. I’m old enough to remember when some of these promotions originally ran, and can attest to the fact that these are not exceptions to the rule. Just think of how far we’ve come. Or have we?
Blogging Blunders, Part 1
August 11, 2009 by admin
Filed under Newsletter
Your last entry is dated April 17. Most of your entries are press releases. Your headlines are dull as dirt. Your articles are devoid of links. And you wonder why no one comes to your blog.
I’ve done many content audits of clients’ blogs over the last two years and found the same shortcomings cropping up again and again. Most businesses don’t use blogs to their full potential. Often, they treat them as just another channel to distribute information they’re already distributing by other means. It’s not surprising nobody comes.
A successful business blog uses the unique characteristics of the medium and engages in a discussion, not a speech. Pay attention to details and give it some time. Over the next couple of newsletters I’ll look at the most common failings of business blogs and how to avoid them.
Let’s start with three big mistakes:
Handing it off to PR — When businesses start a blog, they often designate the corporate communications/PR department to maintain it. This almost never works. Communications professionals are skilled at delivering messages, not promoting conversations. When presented with another channel, they tend to use it to push out a message. In the worst cases, these messages are nothing more than press releases. Lacking interactivity and insight, they fail to generate any reaction. Worse, they make the company look clueless about the medium.
Communication professionals should be actively involved in a company blog, but mostly on an advisory basis. Contributors should be the experts within the company. They are most likely to be the ones who will have meaningful dialogue with the audience. The communications people should focus on big-picture issues like voice, topic selection and quality of writing. They should also sweat details like copyediting. Like orchestra conductors, their role is to bring out the best from the individuals in the ensemble.
It’s All About Me — A publishing mentor once recommended that editors find a picture of someone to represent their target reader and paste it on the wall of their cubes. The purpose was to constantly remind them that they were working on behalf of somebody else, not themselves.
Blog contributors would do well to heed this advice. Too many blog entries are self-serving and egotistical. They talk about awards, sales wins and accomplishments as if somebody actually cares. In reality, few people do.
What attracts people to your blog is useful information. The key word is “useful.” You should constantly ask yourself what insights or valuable information your visitors will take away. Blogging is a “give to get” strategy. The more information you share, the more goodness will come back to you in the end. If you don’t believe that, don’t start blogging. If you’re just looking to push out a PR message, here’s a list of free PR services you can use.
A Look That’s Boooooooring! – Blogger, WordPress and TypePad all offer small selections of default templates for your blog. Ignore them. It’s difficult enough to distinguish yourself among the millions of sites that are already out there. Don’t make it worse by looking just like them.
All the major services support third-party templates. There are literally tens of thousands of free templates for WordPress alone. Pick one that’s distinctive. If you’re willing to spend a few hundred to a couple of thousand dollars, you can get one designed to your specifications. I strongly recommend a custom design if your blog is tied to a company website.
While you’re at it, get rid of the default wording and links that these services impose on your site. There’s nothing like scrolling down a blog page and finding links to the WordPress developers forum. This just indicates that the blogger isn’t paying attention to details, which doesn’t do wonders for your credibility.
These are just three of the most common mistakes business bloggers make. In the next issue, we’ll look at links, multimedia and other frequently overlooked features. (Thanks to Fail Blog for the photo.)
Your Name in Lights (Or At Least in E-mail)
BtoB magazine has a new weekly newsletter called Inside Technology Marketing, and this is your chance to be featured there. Editor Ellis Booker is always looking for examples of successful marketing programs by technology companies. I’m always looking for good case studies to write about. So if you’re a marketer for a technology company and if you have a recent campaign that you’re especially proud of, drop me a line and let’s get your story in a forthcoming issue. Just send me your contact information and a one-paragraph summary.
Tip of the Week: Yebol Humanizes Search
There’s a new entry in the search engine race that I think is worth more than just a casual look. It’s called Yebol, and it claims to combine human intelligence with algorithmic processing. According to the 10-minute video introduction on
the site’s home page (note: that’s way too long, guys), Yebol’s algorithms are imbued with knowledge sources such an encyclopedias, medical journals, popular magazines and other records of human knowledge. These are combined with algorithms to deliver results that recognize the type of information you’re looking for. The founder is a computer scientist with Yahoo credentials.
Just for Fun: Free Entertainment
This recession of ours has lost its novelty. Yes, we’re all eating out
less and shopping at discount stores, but we all still want to have fun
and enjoy the summer without shelling out hefty entrance fees. Luckily,
we’ve found some options to enjoy your Saturday afternoon (or Tuesday
evening or whatever free time you can wiggle out of your schedule),
which range from “take a hike!” to “plant an herb in a waterspout.”
There are even some rainy-day and geekyish fun options.
RSS Matters To You: Here’s Why
April 21, 2009 by admin
Filed under Newsletter
Mention RSS to non-techies and their eyes assume a faraway look that tells you that you’re better off changing the subject. Really Simple Syndication is seen by most people as being anything but simple. Their early experience with the little orange buttons that grace most websites has been that clicking on them resulted in a screen full of cryptic text that prompted them to quickly close the browser window and take a deep breath.
RSS is widely misunderstood. People think that its main use is by the small number of techies who have the time and expertise to consolidate all their information in feed readers. But the main audience for RSS is machines, which are increasingly incorporating RSS feeds into the information streams that power websites.
Cheeseheads
Let’s look at a silly example: Here’s a page about cheese on the popular website Alltop.com. Alltop is a huge engine of information about nearly any topic you can imagine, yet it produces no original content. All of its information consists of headlines provided as RSS feeds from the websites it indexes. Mouse over any of those headlines and you get an expanded description that tells you whether the information is of interest.
Now head on over to BlogHer, the popular site for women bloggers. Nearly everything at the top of this page comes via RSS feeds. BlogHer automatically collects the latest posts from members of its network and streams the headlines to its home page.
It’s the same at Engadget, which is one of the top 10 blogs on the Internet. Nearly the entire right side of this page is given over to content delivered in the form of RSS feeds.
So you can see that the audience for RSS feeds isn’t individuals, it’s websites. They can potentially magnify your content to reach thousands of other people. It gives you the potential to reach much larger audiences than you could with just your own small online outpost.
Personal Use
RSS also has personal productivity benefits. If you look at my own home page on the right side under the “Speaking” banner, you’ll see a list of upcoming events at which I am presenting. I don’t post this content myself; its origins are this collection of Delicious bookmarks. By inserting a small snippet of code on my home page, I can have items that I bookmark distributed automatically. To add an item, I simply bookmark it, modify the description and give it the appropriate tag. All of the websites that I own are updated instantaneously.
You can even use RSS to feed your own information needs. Look at this page of Twitter search results for the query “global warming.” Note the orange button in the upper right corner. Click it, copy the URL in the address bar and plug it into any RSS widget to display the Twitter search results on a website. Every time you refresh the page, the latest search results are added to the mix.
Nearly anything you read or publish on the Internet these days can be formatted as an RSS feed. Once it’s in that form, it can be syndicated anywhere else. That’s the real power of RSS. It gives you the means to flexibly reuse and syndicate content to reach a much wider audience with very little effort.
Developing Your Personal Brand
A new book by a veteran journalist demonstrates how much individuals can do to elevate their personal brand these
days for very little money. Fans, Friends And Followers by Scott Kirsner is packed with useful information about how to create a following online and possibly quit your day job. Kirsner, who writes extensively about film for a variety of publications as well as his own CinemaTech blog, did his homework, conducting dozens of conversations with successful artists who have created enthusiastic followings and featuring their words in a section of first-person narrative interviews that make up the majority of the book. He distills their experiences into 35 pages of advice about how to maximize your search visibility, use low-cost promotional channels and distribute products cheaply. Read my review and order the book on Amazon.
Tip of the Week: Search All
When you want to run a quick search, you can usually rely on Google, Yahoo or Microsoft Live Search to satisfy your needs in seconds. But sometimes you need a search engine that can give you a more holistic view. My favorite new discovery in the category of so-called metasearch engines is Addict-o-matic, a service that aggregates search results from all the major engines as well as Twitter, YouTube, Digg, Flickr, Delicious, Wikio and other social media sites. If that isn’t enough, you can expand the results to include up to 25 destinations. Find out what people are really saying about you.
Just for Fun
Maybe it’s because all of us have been misjudged at some point in our lives, maybe it’s just because this video is a good reminder of the old adage “Don’t judge a book by its cover,” but Susan Boyle is definitely hitting a positive nerve with the YouTube crowd. Check out the video that’s taken the world by storm this past week.
Why Online Matters More Than Print
February 15, 2009 by admin
Filed under Newsletter
A blog I write about the ongoing transformation of the newspaper industry has begun to acquire a following, and in the process it’s demonstrated to me why online press mentions are now more powerful than those in print. That’s right: you get more bang for the buck from a prominent blogger today than you do from an article in the New York Times, and I’ll show you why.
My blog is called Newspaper Death Watch. While the title betrays a certain pessimism, it’s actually a chronicle of change and rebirth. As concern over the perilous state of the newspaper industry has spread, Newspaper Death Watch has begun to attract some media attention. In January, I was fortunate to be mentioned in three prominent media outlets: Jeff Jarvis’s BuzzMachine blog, the lead paragraph of a major feature in The New Yorker and a short opinion piece in the Economist.
What was interesting was the impact these references had on the blog’s visibility. Prior to the reference in BuzzMachine, the site was getting about 500 unique visitors per day. After Jeff Jarvis linked to one of my year-end roundup articles, that average jumped by about 200 visitors a day. It jumped again after the mention in the Economist, eventually settling at about 1,000 average daily visitors, or nearly double its traffic at the beginning of the month. However, a prominent reference in the New Yorker, which is one of the most venerable English-language magazines, had no discernible impact.
Why? Because The New Yorker reference was the only one that didn’t include a hyperlink. That meant that anyone who was curious to find out about this offbeat blog would have to make a note to visit Google later and run a search. Who’s got time for that? Even if some people did go to the trouble, there was no way for me to know.
Link Love
In contrast, The two online references had immediate impact. For one thing, I was aware of both within hours and was able to promote them to my readers and Twitter followers. For another, links beget links. In both the BuzzMachine and Economist cases, a surge of inbound links from other bloggers followed the mentions on their websites. This improved my Google search performance and Technorati authority rankings. Subscriptions to my RSS feed shot up by about 5% in each of the days following the links’ appearance.
Perhaps most importantly, one of them led to a call from a leading journalism foundation, which hired me to conduct a series of seminars for newspaper editors beginning next month.
In contrast, the print reference in The New Yorker generated a couple of nice notes from colleagues but little else that I could measure. Don’t get me wrong; I was grateful for the attention. But it was difficult to assign any clear benefit to the print reference.
Tables Have Turned
Not long ago, online publishers were frequently called upon to defend the value of a mention on their properties. Public relations professionals told me that Web coverage was nice, but their clients really valued a mention in a prominent print publication. I would submit that this scenario has now been reversed. With companies increasingly using the Web for promotion, lead generation, sales and customer support, a link from a prominent website is of far greater value than a print article in a prominent print or broadcast outlet. And as a younger generation of business and consumer readers gathers more of its information online, that value will only accelerate.
That print article may look nice on your wall, but if you’re looking for coverage that generates business results, the Web is where you want to be.
Not Optimizing For Search? Shame On You!
October 8, 2008 by Gillin
Filed under Newsletter
When I meet with corporate marketers and their agencies these days, I’m frequently surprised to learn how little they think about search engine optimization.This is despite the fact that Google alone processes an estimated 750 million queries daily, and that IT professionals are some of the most active and advanced users of search engines.
One reason for this, I suspect, is that marketers are trained to be good at “push” marketing. Their craft has traditionally involved intercepting customers with messages that grab their attention and inspire action. Customers, however, are becoming more resistant to these tactics. Increasingly, they engage with companies and products on their terms when they’re ready to make a buying decision. That’s a much better time to reach them. The trick is to show up on their radar when they’re in this “pull” mode.
Google is now the universal homepage. Look at your traffic logs and you’ll probably see that search engines vastly outperform any other referral source. Yet many marketers devote lots of time and money to creating beautiful homepage designs that are rich in animation and graphics. Not only are these pages rarely seen by today’s web site visitors, but images and Flash animations are almost useless at attracting search engine traffic.
Successful IT marketers are learning to reverse the push model. They know that buyers start the research process in a search query box and that the sites that make the first page of results get 10 times the click-throughs of anything else.
The Great Equalizer
You might think search engines favor the big brands, but that’s not the case. Try this: Type “router” into Google and look at the results. Note that only four of the top 25 results are vendor sites. Now type “PC.” Note that the only vendor in the top 10 results — Apple — doesn’t even market its products as PCs! In fact, neither of the top two PC makers in the US market even makes the top 100 results on Google.
Now look at what dominates search results for both terms: sites that provide definitions and helpful how-to advice. This should tell you something. Your search engine performance will be greatest when you deliver content that helps customers make good decisions through practical, impartial guidance from knowledgeable sources.
Search is the great equalizer. The leading engines’ proprietary algorithms are designed to screen out material that their developers consider uninteresting. Your challenge is to match your content to their preferences.
Start by choosing the search terms that really matter. Be specific. Get general agreement that these are the terms you want to dominate in search performance. Marshall all of your internal web site contributors to reinforce those terms every time they write.
Discard terms like “industry-leading” and “innovative.” No one searches for those words. Start a blog or discussion forum. Both are search engine magnets. Pick up a copy of Search Engine Marketing, Inc. by Mike Moran and Bill Hunt. It’ll tell you a lot of the ins and outs. Make SEO a basic consideration in every marketing campaign. Then let those buyers reel you in.
Putting Specialized Search Into Action
October 7, 2008 by Gillin
Filed under Newsletter
In my last issue , I introduced two useful blog search engines. Now let’s put them to use on our test case: a Quebec resort. You’ll find that these resources do a pretty good job of scoping out possible influencers, but they also demonstrate that the search engines alone aren’t enough.
We start at Technorati, where we go to advanced search and type Canada resort into the search bar. We then specify that we only want blogs that the authors have identified as being about travel. We get a list of “44 results for canada AND resort in blogs tagged travel.”
We see that the top results are all from a site called TravelPod, which describes itself as “The Web’s Original Travel Blog.” Going to the home page of this rich site, we type Quebec into the search box. Our top result is a traveler named “Cobi” who has posted more than 100 entries and whom the site identifies as a “Top pick.” We also see that 39 of those entries are about a Canadian trip. Even though Cobi lives in Great Britain, she could be a good candidate for a repeat visit. We bookmark her profile page, where we can send her a message later.
Our search yields another top pick named “kevandsian” who has traveled to over 21% of the world and logged over 190,000 views from visitors. We also bookmark this traveler’s profile.
Returning to Technorati, we see that the second page of search results lists Jaunted, The Pop Culture Travel Guide. Technorati assigns it an authority of 670, which is very high. This site has many contributors and there are quite a few articles about Québec, so we hunt for people who have written a lot about the topic. One of them is Alex Robertson, who describes himself as “Senior Features Editor at EuroCheapo.com, as well as a freelance travel writer.” There’s a link to EuroCheapo.com. A Google search on alex robertson site:eurocheapo.com takes us directly to a staff listing and an e-mail address for Alex.
Not all our searches are as successful. Ask.com points us to AndrewLog, a blog written by a Canadian which has several posts about travel. But how influential is Andrew? If we enter the blog’s URL into Technorati, we find no links and the link: weblog.andrewcorp.com command in Google turns up just five. This blogger probably isn’t a good target for us.
Back at Ask, though, we stumble across SmartCanucks.ca, a Canadian site that features deals and discounts for Canadian consumers, including travelers. There’s a page of editor profiles here, too. A Google link: search turns up 113 citations. That isn’t bad. It’s probably worth offering some kind of coupon or other incentive.
As you can see, there’s nothing fast or easy about identifying influencers. Even though a clutch of services has emerged to handle some of the dirty work, it’s still up to human beings to assess whether an influencer deserves attention.
Our task doesn’t begin and end with search, though. There are elements on each site that may lead us to other influencers. Blogrolls, for example, are links to sites that bloggers find useful. This can be a quick way to discover new resources. You should also look at the profiles of the authors themselves. Frequently they list other sites to which they contribute, and you can often find other enthusiasts there.
That takes care of blog search, but there’s a whole new world of social networks that still need to be mined. Next week, we’ll continue the hunt through a few of those.
Use Specialized Search to Find Influencers that Other Engines Miss
October 7, 2008 by Gillin
Filed under Newsletter
Search engines do an excellent job of mining the Web as a whole, but if you want to focus on social media, you need to tap into one of the specialized search engines mentioned in the first issue of this newsletter series. You can find all the back issues here.
For blogs, the two most popular engines are Technorati and BlogPulse.You can perform searches with these sites the same way you would with Google or Yahoo, but the results will look very different.For one thing, both sites make an effort to index only social media sources, which they do with reasonable success. Both also take a stab at assessing the authority level of the blogs that they index.
Authority figures
Technorati does this with an authority ranking based upon the number of blogs linking to a web site in the last six months.There’s also a ranking metric that assesses the relative authority of a blog relative to all of the two million-plus blogs in Technorati’s database.
BlogPulse links to a profile page that lists a blogger’s recent activity, links from other blogs, posting activity and other bloggers that have similar interests.You can also track conversation threads for posts that generate a lot of activity.BlogPulse’s “Neighborhood” feature is one of its most interesting services.It attempts to identify authors who have similar interests based upon the words they use and where they link.Click the “Tools Overview” link to learn about these distinctive features.
Technorati indexes many more blogs then BlogPulse and includes photo and video results.Many bloggers also register themselves on Technorati and provide profiles and photos (BlogPulse doesn’t have this capability).This makes it easier to put a name with a face, which is useful information to have at hand when making contact with an influencer.
Technorati also offers the option of viewing search results by authority level. Use this option to screen out spam and occasionally updated blogs. This can save you time. Going back to our example of the Quebec resort looking for travel-related influencers, we search on Quebec travel and find over 10,000 mentions on sites that Technorati says have “any authority.” However, there are less than 4,000 results on sites that are classified as having “a lot of authority.” Both services also offer the option of tracking mentions over time, which is useful in identifying topics that generate swirls of activity.
Tags add human element
Many blog search engines also track tags, which are keywords that authors associate with their content. Tags are useful to marketers because they are a sort of human-powered description engine. This can greatly narrow the list of results. For example, searching on Québec travel in Technorati delivers nearly 4,000 results. However, searching on Québec travel in blogs that describe themselves as being about travel turns up just 111 results. We’ll take a closer look at tags in a future issue.
Smart Searching Saves Time and Frustration
October 7, 2008 by Gillin
Filed under Newsletter
In the last issue I talked about choosing a search engine to help you monitor online conversations. You choice of search engines doesn’t matter much if you don’t ask the right questions, and here’s where it pays to know the advanced options that are available to you and how to be creative with search terms.
Let’s continue to assume that you’re marketing a resort destination in Quebec, Canada. Of course, you’ll want to start by searching for your own resort in the various engines I’ve outlined. Then you’ll probably want to find people who are talking about your industry but who perhaps aren’t familiar with your business. They can help build awareness.
Think like a customer. Experiment with combinations of words that describe not only the destination but also what people expect to do there. For example, Québec resorts fishing, Québec resorts skiing, Québec lodging winter, Québec luxury hotel, Québec resorts recommended and Quebec hotel best all deliver different result sets. Substituting Canada for Quebec will also give you different results.
One powerful timesaver is to narrow your results using quotations. This will deliver pages that have words in the exact sequence that you specify between the quotation marks. This can make a huge difference in the size of the results domain. For example, “best Quebec hotels” returns only seven results on Google while best Quebec hotels returns nearly 2.3 million! You can also combine quoted and unquoted search terms in interesting ways: Quebec luxury hotel and Quebec “luxury hotel” actually return somewhat different results, with the latter query identifying specific hotels on the first results page that don’t show up from the first query.
Use Advanced Search
Most search engines allow you to narrow your search using quotes. However, not all do. Use the advanced search page in that case. You can also use advanced search to narrow your query terms. For example, you can specify that search results may not contain the word Montreal. Advanced search is also where you can specify whether words appear in the title, text, page name or other locations. This is another way of winnowing down your result set to a more manageable number. For example, it’s a safe bet that a page that mentions Quebec luxury hotels in the headline is going to be more specific to that topic than one that doesn’t.
You can even use advanced search to specify results for a single site. This is useful in assessing influence because it quickly shows you the level of activity about a particular topic on any site. For example, the query “quebec luxury” site:tripadvisor.com delivers a small number of articles from the TripAdvisor.com site that specifically mention the keywords. This filtering is useful if you discovered a site that seems relevant to your area of interest and want to find out how active it’s been.
Another useful filter is the “link:” command. This quickly shows you a list of all other pages linking to a site or page you specify. It’s a quick way of assessing influence. For example, if you want to find out the popularity of The Informed Traveler blog, you’d type link:traveler.fivestaralliance.com and immediately learn that 649 pages link to this site. You could visit a sampling of those pages to see how valid those links are.
That takes care of the general-purpose search engines, but did you know there are sites that search only blogs and social networks? In the next installment, we’ll take a look at those.
Use Online Tools To Find Influencers
October 7, 2008 by Gillin
Filed under Newsletter
One of the most common questions I hear is how to identify social media influencers. In particular, people want to figure out who are the most important sources of influence in a given market. So over the next few issues, I’ll outline some tactics you can use to do this.
These are strategies that work for me, but they are by no means the only ones you can use. Please let me know what works for you by posting your comments on this article’s permanent page. I’ll include your recommendations in the conversation as we go along.
For the purposes of demonstration, let’s assume that you’re marketing a resort destination in Quebec, Canada. You need to identify people who are interested in Canadian travel and who have an audience of regular readers or viewers. These people may turn up several different venues, including blogs, video- or photo-sharing sites and social networks like Facebook. Let’s start with the bloggers, and specifically with blog search.
Advanced search is your friend
Most people go to Google when they want to find something on the Internet, but there are plenty of other options to consider. In addition, there are capabilities buried within Google and other search engines that most people don’t know about. These can save you lots of time. For example, you can cut down the time you spend waiting for results pages to load simply by registering with a search engine and specifying in your preferences that you want to display 50 or 100 results per page instead of 10.
Don’t forget about the vast universe of search engines that aren’t Google. Wikipedia has a pretty good list of these. One of my favorites is Dogpile, which is a meta search engine. Meta search aggregates results from multiple search engines. Many search engines use Google, Ask, MSN or Yahoo! as their core technology, adding value on top. The results you get from these engines won’t differ appreciably from those of their technology providers, but the added features can be useful.
You should also know about the power of advanced search. Most search engines have an option to specify all kinds of search conditions and results options. Google’s advanced search page, for example, lets you specify sites that originate in a particular region or pages that were first found within the past day, week, month and so on.
This latter capability is particularly useful because you often want to strike while the iron is hot. If you can identify someone who is writing frequently about a topic, chances are that person or organization will be more interested in hearing from you.
There are gems buried in other search engines, too. Excite advanced search, for example, lets you specify a date range for when a Web page first appeared. Yahoo has Search Assist, which suggests alternative search terms that might get you closer to what you’re looking for. Ask.com has a similar feature and can also give you thumbnail previews right in the search results.
For mining the blogosphere, the options expand. There are dozens of blog-specific search engines (you can find a good list here), but the most popular ones are Technorati, Google Blog Search, IceRocket, Blogdigger, Blogpulse and Bloglines. Zuula is a new meta search engine that just does blog search.
These alternative engines each have unique features. Blogdigger, for example, can organize results by date and has an option to find only multimedia results like video and podcasts. IceRocket searches MySpace.com. Opinmind has a “Sentimeter” that calculates a rating baseded upon the relative number of positive and negative opinions it finds. It’s limited, but can be useful if you have a big brand.
So we’re at the end of our first chapter and we haven’t even entered a search term yet! We’ll get to that next week. In the meantime, please post your own suggestions at this article’s permanent address here.
Five Fearless Predictions for 2008
October 7, 2008 by Gillin
Filed under Newsletter
It’s been a wild year on the Internet as social media has taken the Web by storm. Some people say this is a bubble waiting to burst, but I think we’re in for another year of innovation, turmoil and strategic posturing. Here are five fearless predictions for 2008:
The year of social search - Google’s great, but it isn’t perfect. Its inherent weaknesses (the inability to search by date, for example) and the explosion of new online content spark interest in a new class of search engines that incorporate user recommendations. Projects like Mahalo and WikiaSearch are early proofs of concept, and new players pile on as prototypes show promise.
A social network privacy backlash – A scandal erupts in 2008 as news headlines tell of people being harassed, stalked and fired because of information revealed in their Facebook accounts. The lurid details are shocking, and politicians quickly move to call for government limitations on social network disclosure policies. The furor prompts Facebook, which is preparing for an IPO, to scramble to revamp its service and tighten its policies. The incident becomes the first great crisis of the Web 2.0 era.
Facebook’s IPO – Facebook weathers the privacy crisis and stages a successful public offering that values the company at $25 billion and positions it as the number one suitor to Google’s market crown. A power struggle ensues as Facebook immediately leverages its market capital to buy up rivals and solidify its position as the most comprehensive social network. Google continues its acquisition binge (see below).
Blogosphere bust – Technorati reports that worldwide blogging activity is declining for the first time. This sparks a predictable round of tongue-clucking by people who said the whole thing was a fad all along. In fact, the blogosphere is simply entering a normal cycle of maturation in which early tire-kickers fall away. Meanwhile, more corporations launch blogs in 2008 than in any previous year.
Google buys Skype and Second Life – eBay has had enough of Skype and it sells the Internet phone service to Google for a bargain basement price of $750 million. Google is more than happy to make the purchase. It has new technology that delivers ads based upon words spoken in phone conversations. Google also moves to snap up Second Life, which has struggled to find a mission and a business model. Google immediately announces its intention to open up the Second Life program interfaces to support third-party applications and to integrate virtual worlds with its Google Earth and Google Maps products.
